SHIPPING POLICY

 

We are open for business 24/7. However, our Customer Service department is ONLY open Monday through Friday 9:00am-5:00pmn CST. Most orders are shipped within 1-2 business days.

Please provide accurate billing and shipping information along with phone number and e-mail address in order to properly expedite your order and to notify you in case there is a problem. Please check that the Billing and Shipping address is correct before finalizing your order to avoid delays.

We offer UPS and USPS for shipment deliveries.

*UPS Ground/USPS Mail
- Estimated delivery time will be approximately 1 to 5 business days (not including processing time) for most U.S. cities.
- Orders shipped to FPO and APO (military installations) will be shipped by USPS Regular Service only.

* UPS 2nd Day Air
- Estimated delivery time will be approximately 2 business days (not including processing time).
- Shipping fee and Handling charge will be automatically added by destination.

* UPS Next Day Air
- Estimated delivery time will be approximately 1business day (not including processing time).
- Shipping fee and Handling charge will be automatically added by destination.

* UPS Worldwide Express
- Estimated delivery time will be approximately 3 to 5 business days (not including processing time) for most countries.
- Shipping fee and Handling charge will be automatically added by destination.

* USPS Global Priority Mail for International
- Estimated delivery time will be approximately 4 to 10 business days (not including processing time) for most countries.
- Shipping fee and Handling charge will be automatically added by destination.
- Additional $6.99 will be added to orders out of 48 US continental states.

** Customer is responsible for all destination problems and costs (i.e. incorrect shipping address, absence of the recipient, duty for international customers, etc.).

*** Delivery schedule date is not guaranteed for the delays due to; insufficient information provided by customer; terrorism, riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks; and natural disasters, such as violent storms, earthquake, floods and etc.

FREE SHIPPING

For purchases over $75 $70 we offer free shipping via USPS Priority.

- The subtotal of the order must be $75 $70 or above. The subtotal cost does not include shipping costs, taxes, or any other fees.

- Items or services that are not eligible for Free Shipping will not be included in the subtotal.

- Free Shipping does not apply to APO/FPO, HI, AK, PR, VI, P.O. Boxes/Drawers, or International Orders.

FREE SHIPPING WILL ONLY BE HONORED VIA THE USPS PRIORITY METHOD, THAT IS, EVEN IF ANOTHER METHOD IS SELECTED AND/OR APPEARS TO BE FREE. If the customer prefers an alternatively, faster shipping method, this preference must be brought to the attention of mybeautymart.com prior to the completion of the transaction.

EDIT: We have decided to offically lower the "regular" free shipping threshold from $75 to $70.

Estimated Shipping Times

INTERNATIONAL ORDERS

The billing and shipping addresses must be the same on international orders. Further, we may ask you to verify your identity by sending us a photo ID, credit card, and any other documents to verify your account and purchase(s).

All taxes and fees imposed by the recipients' country (customs) is the sole responsiblity of the customer.

Please allow for an additional 1-3 days (in addition to "normal" domestic processing times) for international orders. The additional time may be required to properly handle the shipping and handling process, and to comply with all customs and government regulations.

 

BACK ORDERS

When an item is not available due to backorder on an order with multiple items, we will ship the remaining portion of your order accordingly and notify you of the backordered item. All backordered items will be shipped via the most cost effective method as they become available, regardless of the shipping method selected in the original order. If an item is on backorder, the customer has a few options:

1) Wait until the item is restocked and shipped, at no additional shipping costs.

2) Receive a store credit to be used at any time towards an exchange item. Please contact us regarding shipping details.

3) Receive a refund for the value of the backordered item(s). This process may take up to 24-48 hours.

*If a product has been discontinued and therefore cannot be backordered, the purchase price of the item will be automatically refunded. All other items will be shipped and/or backordered according to the details outlined in our policies.


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