Terms and Conditions of Use

Welcome to mybeautymart.com! By using mybeautymart.com YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS OF USE (explained below), and all disclaimers and terms and conditions that appear elsewhere on the My Beauty Mart Web site

The term mybeautymart.com or “us" or “we" refers to the owner of the website. The term “you" refers to the user or viewer of our website.

mybeautymart.com reserves the right to make changes to the mybeautymart.com and its Conditions of Use and Legal Notices at any time. Each time you use our Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with our Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using our Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using our Web site, you expressly agree that use of our Web site is at your sole risk. Our Web site is provided on an "AS IS" and "as available" basis. Neither we nor its employees, designers, merchants, licensors or the like (collectively, "Associates") warrant that use of the Our Web site will be uninterrupted or error-free. Neither we nor its Associates warrant the accuracy, integrity or completeness of the content provided on Our Web site or the products or services offered for sale on our Web site.

Under no circumstances shall we or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use our Web site, including but not limited to reliance by you on any information obtained from our Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of us has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through our Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors
Our Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and We reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, We will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with our Return Policy.

Pricing Policy
Prices and offers are subject to change.

Paying for Your Order

We accept Visa®, MasterCard®, American Express® and Discover® Card.

We may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.


Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Other Important Information

Make sure to review the Privacy Policy, Shipping Policy, Return and Refund Policy, and any other documents that pertain to mybeautymart.com.

Privacy Policy

Your Privacy

At mybeautymart.com, we are committed to protecting your privacy.  We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What Information Do We Collect? How Do We Use It?

When you order, we need to know your name, e-mail address, mailing address, credit-card number and expiration date.  This allows us to process and fulfill your orders and to notify you of your order status.

We personalize your shopping experience by using your purchases to shape our recommendations about other merchandise that might be of interest to you.  We also monitor customer traffic patterns and site usage to help us develop the design and layout of our business.

We may also use the information we collect to occasionally notify you about important changes to the web site, new mybeautymart.com services and special offers we think you'll find valuable.  If you would rather not receive this information, please notify us.  Make sure to notify us for each account or e-mail address you have left with us.

What About Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive.  Our cookies do not contain any personally identifying information, but they do enable us to provide features such as 1-Click shopping and to store items in your shopping cart between visits.  Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.  Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will MyBeautyMart.com Disclose the Information it Collects to Outside Parties?

mybeautymart.com does not sell, trade or rent your personal information to others. 

In Summary

We are committed to protecting your privacy.  We use the information we collect on the site to make shopping at mybeautymart.com possible and to enhance your overall shopping experience.

Your Consent

By using our Web site, you consent to the collection and use of this information by mybeautymart.com.  If we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell Us What You Think

mybeautymart.com welcomes your questions and comments about privacy.  Please e-mail us at info@mybeautymart.com

Return and Refund Policy

Customer Satisfaction is our number one priority. We thoroughly examine every product for any defect or damage before we ship out to our customers. However, in the event that the product(s) are found defective or you are unsatisfied with the product(s), we will gladly exchange or refund. Please contact us at 866-871-7267 or e-mail at info@mybeautymart.com to obtain a return authorization and Return Form.

You can either request refund or exchange for the returning item(s).

We DO NOT accept exchange or refund for products which contain chemicals and/or liquids.

Shipping and handling charges ARE NOT refundable, and additional shipping and handling fee will be applied for each exchange.
Please note, for the interest of hygiene and customer protection, mybeautymart.com may not refund or exchange items that are opened, used or worn.

All refund will be issued AFTER mybeautymart.com have received and examined the returned item.

Please refer to the following guideline before requesting return or refund authorization.

*For all shipments, customers must request for refund or exchange within seven calendar days from the delivery date (not including major Federal Holidays). For shipments that we cannot confirm delivery dates, such as USPS Priority Mail or Parcel Post Mail, refund or exchange request must be made within 10 calendar days from the ship date (not including major Federal Holidays) rather than delivery date.

*All shipments to overseas and Military Installations, such as APO and FPO etc, are FINAL. No Return or Exchange will be accepted unless the item is defective. Sorry for this inconvenience.
* No refund or exchange will be granted for items past above mentioned time period.
* All return(s) and exchange(s) must be in new and original factory condition, and not worn or altered with original package.

*All Clearance Sale items are FINAL. All Clearance Sale items DO NOT qualify for exchange, return or refund.

*For refused package(s) by customers, we will credit the total amount less shipping cost.

1. mybeautymart.com understand that it needs a “try-out " for certain items to be satisfied such as wigs, falls and caps. However, it is ultimately on My Beauty Mart to determine whether the returned item is acceptable or not.

2. The UPS and USPS have different non-operating holidays. mybeautymart.com will calculate the time frame accordance with their schedules. To find out their non-operating holidays, please visit their website.

How to request for Refund or Exchange

If you meet the above guideline, contact mybeautymart.com and obtain a return authorization. Once we acknowledge your request, we will send you a Return Form for you to fill out and submit. This process can be done in 2 ways: By email info@mybeautymart.com or Fax 678-242-1564.

The returning items must be shipped out within three business days of the issuance of return form. The return or exchange item(s) must accompany with original invoice and a copy of completed Return Form.

All refund will be issued AFTER mybeautymart.com has examined the returned item. This process may take up to 14 days.

Shipping Policy

Please read carefully before making a purchase.

We are open for business 24/7. However, our Customer Service is ONLY open Monday through Friday 9:00am-6:00pmn EST. All orders are shipped within 1-2 business days.

Please provide accurate billing and shipping information along with phone number and e-mail address in order to properly expedite your order and to notify you in case there is a problem. Please check that the Billing and Shipping address is correct before finalizing your order to avoid delays.

We offer UPS and USPS for shipment deliveries.

*UPS Ground/USPS Mail
- Estimated delivery time will be approximately 1 to 5 business days (not including processing time) for most U.S. cities.
- Orders shipped to FPO and APO (military installations) will be shipped by USPS Regular Service only.

* UPS 2nd Day Air
- Estimated delivery time will be approximately 2 business days (not including processing time).
- Shipping fee and Handling charge will be automatically added by destination.

* UPS Next Day Air
- Estimated delivery time will be approximately 1business day (not including processing time).
- Shipping fee and Handling charge will be automatically added by destination.

* UPS Worldwide Express
- Estimated delivery time will be approximately 3 to 5 business days (not including processing time) for most countries.
- Shipping fee and Handling charge will be automatically added by destination.

* USPS Global Priority Mail for International
- Estimated delivery time will be approximately 4 to 10 business days (not including processing time) for most countries.
- Shipping fee and Handling charge will be automatically added by destination.
- Additional $6.99 will be added to orders out of 48 US continental states.

** Customer is responsible for all destination problems and costs (i.e. incorrect shipping address, absence of the recipient, duty for international customers, etc.).

*** Delivery schedule date is not guaranteed for the delays due to; insufficient information provided by customer; terrorism, riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks; and natural disasters, such as violent storms, earthquake, floods and etc.

FREE SHIPPING

For purchases over $75 we offer free Ground Shipping via UPS.

- The subtotal of the order must be $75 or above. The subtotal cost does not include shipping costs, taxes, or any other fees.

- Items or services that are not eligible for Free Shipping will not be included in the subtotal.

- Free Shipping does not apply to APO/FPO, HI, AK, PR, VI, or P.O. Boxes/Drawers.

BACK ORDERS

When item is not available due to backorder on an order with multiple items, we will ship the remaining portion of your order accordingly and notify you of the backorder item. Your credit card will be billed only for the items that are being shipped and for the shipping method that you selected.